What should customers look out for when choosing a pet door?

As a pet store, you want to give your customers the best advice. One of the most popular products among pet owners is the pet door. It provides pets with freedom and comfort while giving owners a convenient solution for allowing their pets access to the outdoors. But with so many choices in the PetSafe range, how do you help your customers make the best choice? Below, we provide an overview of the most important factors and product options.

1. What type of pet?

The first question to ask is: "Is the door intended for a cat or a dog?" PetSafe offers specific solutions for both. For cats, there are options such as microchip, magnetic, and manually lockable doors. For dogs, the options vary depending on the size and weight of the animal.

2. What is the size of the pet?

It’s important to choose the right size door. The maximum weight and width measurements are essential. Some examples:

• Staywell Big Cat/Small Dog Pet Door is perfect for cats and small dogs up to 10 kg.
• For large dogs, such as a German Shepherd or Golden Retriever, the Staywell® Aluminium Pet Door (Large) provides a sturdy and spacious solution.
• The extra-large option is suitable for giant breeds like a Saint Bernard, with the Staywell Aluminium Pet Door (Extra Large) for pets up to 100 kg.

Encourage customers to measure their pet’s width and height for a perfect fit.

3. Selective access: how important is security?

For owners who want to keep unwanted visitors (like neighborhood cats) out, the following options are ideal:

• PetSafe Microchip Cat Flap: uses the cat's unique microchip ID, requiring no collar or accessory. This is the most popular simple microchip-activated cat door.
• Petporte Smart Flap Microchip Cat Flap: works with the pet's existing microchip for selective access and includes additional features like a timer function.
• Staywell Deluxe Magnetic Cat Flap: provides access via a magnetic collar.

These technologies ensure that only the owner’s pet can enter.

4. Installation requirements

Not every door fits every type of installation. PetSafe offers doors suitable for wooden doors, glass surfaces, walls, and even sliding doors. Check if customers need extra materials or assistance, such as tunnels for thicker doors. Glass doors may sometimes require help from a glazier.

5. How much control does the customer want?

Different locking options allow the door to be customized to daily life:

• 4-Way Locking: Choose fully open, fully closed, in-only, or out-only. Ideal for owners who want flexibility.
• 2-Way Systems: Basic doors for simple use, like the Staywell® Original 2-Way Pet Door.

Tailored Recommendations

Use the PetSafe Decision Guide to quickly guide customers to the right solution. This tool considers the type of pet, its size, and the desired features. With PetSafe's extensive range, you can satisfy every customer.

Conclusion

A good pet door provides pets with freedom and comfort and gives owners control. By asking the right questions and with PetSafe's versatile options, you can perfectly guide your customers in their purchase. Remember, a happy pet means a happy owner!

Want to know more about the PetSafe pet door range? Contact us!